top of page

Cape + Willow Privacy Policy

Effective Date: 10/01/2025

​

At Cape + Willow, your privacy matters. This policy explains what personal information we collect, how we use it, and the choices you have when shopping or interacting with our site.

​

1. What We Collect

​

When you visit our site or place an order, we may collect the following information:

  • Your name, email address, and shipping address

  • Your payment method (processed securely via PayPal, Venmo, or third-party processors — never stored on our site)

  • Custom order details you submit (design requests, messages, file uploads)

  • Your IP address and general location (for security and analytics)

​

2. How We Use Your Information

​

We use your information to:

  • Process and fulfill orders

  • Communicate with you about your custom request, purchase, or delivery

  • Send occasional updates about shop launches or special offers (if you opt-in)

  • Improve our website and customer experience

 

3. Cookies + Tracking

 

We may use cookies to:

  • Remember what’s in your cart

  • Help our website load faster

  • Track general browsing behavior (via services like Google Analytics)

You can disable cookies in your browser settings at any time.

​

4. Third-Party Services

 

Cape + Willow uses trusted tools like:

  • Wix (website platform)

  • PayPal + Venmo (payment processors)

  • Google Analytics (basic site traffic insights)

These platforms have their own privacy policies and are compliant with industry security standards.

 

5. How We Protect Your Information

 

We take your trust seriously. Your data is:

  • Stored securely via Wix

  • Only accessed by us to fulfill your request

  • Never sold, rented, or shared with third-party marketers

 

6. Email Marketing

 

You’ll only receive marketing emails if you’ve opted in. You can unsubscribe at any time by clicking the link at the bottom of any email.

​

7. Your Rights

​

You can request to:

  • View the personal data we hold about you

  • Correct or update your information

  • Delete your data from our system (excluding order records required for accounting)

To make a request, just email: hello@capeandwillow.com

​

​

8. Policy Updates

​

This policy may be updated as our shop grows or privacy laws change. Any updates will be posted right here with the revised date.

✉️ Questions?

We’re always here.
Email us at hello@capeandwillow.com with any questions or concerns.

bottom of page